FAQ
About Hen’s Tooth
Q: What is Hen’s Tooth?
A: We’re a small, nature-inspired home and giftware brand, offering rare finds curated with care. Everything we stock is chosen for its quality, sustainability, and timeless charm — perfect for slow, simple living.
Q: Why the name Hen’s Tooth?
A: Inspired by Amy's allotment in the city of Bristol, UK. I was on the waiting list for years, allotment plots are as rare as hen's teeth, so I called my little patch of paradise 'Hen's Tooth'.
The business evolved from there. “As rare as hen’s teeth” — that’s how we see the thoughtfully chosen pieces in the store. Unique, and meant to be treasured.
Orders & Shipping
Q: What is your shipping policy?
To understand our shipping policy, please visit the 'Shipping and Handling' page.
Q: Where do you ship?
A: We currently ship across the UK and select international destinations. If you’re unsure whether we can deliver to you, just pop us a message.
Q: How long will my order take to arrive?
A: We aim to dispatch orders within 2–3 working days. Delivery times vary depending on location, but we’ll always keep you updated.
Q: How is my order packaged?
A: Sustainability is important to us, so we use recyclable, biodegradable, or reused packaging wherever possible — always beautiful, never wasteful.
Q: How can I track my order?
A: To track your order please visit the 'tracking page'.
Products
Q: Are your products handmade?
A: Many of our pieces are handmade by us, others by skilled artisans, some vintage and preloved. You’ll see this noted in each product description.
Q: Will you restock sold-out items?
A: Sometimes. Some items are one-of-a-kind or seasonal, so once they’re gone, they’re gone — but we’re always adding fresh finds.
Sustainability
Q: How do you choose your suppliers?
A: We look for small-batch makers, ethical sourcing, and materials that are kind to the planet.
Q: What steps do you take to reduce waste?
A: We reuse packaging materials, keep production runs small, and focus on products that last.
Other
Q: Can I visit you in person?
A: We’re currently online-only, but you’ll sometimes find us at seasonal markets and fairs — follow us on Instagram for updates.
Q: Can I collaborate with Hen’s Tooth?
A: We love working with like-minded creatives! Email us with your ideas and portfolio.