FAQ
About Hen’s Tooth
Q: What is Hen’s Tooth?
A: We’re a small, nature-inspired home and giftware brand, offering rare finds curated with care. Everything we stock is chosen for its quality, sustainability, and timeless charm. Perfect for slow, simple living.
Q: Why the name Hen’s Tooth?
A: Inspired by Amy's allotment in the city of Bristol, UK. I was on the waiting list for years, allotment plots are as rare as hen's teeth, so I called my little patch of paradise 'Hen's Tooth'.
The business evolved from there. “As rare as hen’s teeth”. That’s how we see the thoughtfully chosen pieces in the store. Unique, and meant to be treasured.
Orders & Shipping
Q: What is your shipping policy?
To understand our shipping policy, please visit the 'Shipping and Handling' page.
Q: Where do you ship?
A: We currently ship across the UK and some products can be shipped to select international destinations. If you’re unsure whether we can deliver to you, just pop us a message.
Q: How long will my order take to arrive?
A: We aim to dispatch orders within 2–3 working days. Delivery times vary depending on location, but we’ll always keep you updated. In the UK, orders typically take 3-4 working days to arrive.
Q: How is my order packaged?
A: Sustainability is important to us, so we use recyclable, biodegradable, or reused packaging wherever possible.
Q: How can I track my order?
A: To track your order please visit the 'tracking page'.
Products
Q: Are your products handmade?
A: Many of our pieces are handmade by us, others by skilled artisans, some vintage and preloved. You’ll see this noted in each product description.
Q: Will you restock sold-out items?
A: Sometimes. Some items are one-of-a-kind or seasonal, so once they’re gone, they’re gone, but we’re always adding fresh finds.
Sustainability
Q: How do you choose your suppliers?
A: We look for small-batch makers, ethical sourcing, and materials that are kind to the planet.
Q: What steps do you take to reduce waste?
A: We reuse packaging materials, keep production runs small, and focus on products that last.
Read our Ethics & Sustainability Policy for more information.
Other
Q: Can I visit you in person?
A: We’re currently online-only, but you’ll sometimes find us at pop up markets and fairs around the Bristol UK region. Follow us on Instagram for updates: Instagram
Q: Can I collaborate with Hen’s Tooth?
A: We love working with like-minded creatives!
Email us with your ideas and portfolio.
Also, apply to on the Collabs page.